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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julian Barthel

June 20, 2024

5  out of  5 rating by Julian Barthel
"Was very kind and helpful explaining and meeting my needs"
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Beatriz Towne

May 22, 2024

5  out of  5 rating by Beatriz Towne
"Great customer service at the front desk and also the Agent, Melissa was very nice, kind and professional, she provided all the information I was looking for. Thank you :)"
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Jessica Rice

April 22, 2024

5  out of  5 rating by Jessica Rice
"Melissa LaDuke has been absolutely amazing and has left me we a good impression of State Farm. Her response time and dedication to answering questions and getting me what I needed was very fast and efficient. I didn't feel like they tried to oversell me on anything or put pressure on us. The rate we got was a great deal cheaper than other quotes we gotten and their coverage was just as good. Overall, I would definitely recommend."
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Tessa Wilson

April 18, 2024

5  out of  5 rating by Tessa Wilson
"I spoke to Melissa Laduke and I requested an insurance quote for my home and 2 vehicles. She called me back within 20 minutes with the information that I requested. I was impressed with how helpful and knowledgeable she was about their products and services. State Farm offered me better coverage on my home, and vehicles at a lower rate. Changing from one company that you’ve been with for over 20 years to another company is a big decision, but Melissa made it so much easier than I anticipated. I signed my documents by email and she told me about two services that I didn’t even know they offered that I will be following up on. I appreciated her sincerity and genuine concern for me."
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Tamia Dandridge

April 3, 2024

5  out of  5 rating by Tamia Dandridge
"They were very friendly and helped me get everything situated with no problems at all."
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Keith Walker

March 16, 2024

5  out of  5 rating by Keith Walker
"Very friendly"
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Frankus Johnson

March 14, 2024

5  out of  5 rating by Frankus Johnson
"Been with them for years Good friendly customer service. Beautiful women with beautiful hearts. I tell everyone to give them a call first."
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March 13, 2024

5  out of  5 rating by TD D
"Very helpful, they go above and beyond getting you insured. Nice and professional workers."
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kim mahan

March 9, 2024

5  out of  5 rating by kim mahan
"I had a great experience and I really appreciate it"
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Desmond Deshaun

February 27, 2024

5  out of  5 rating by Desmond Deshaun
"and the award for “best insurance agency in town” goes to…Betsy Thomson and the rest of the lovely ladies at this office! They’re always bright and cheerful whenever you come in contact with them, whether it be by phone or in person, You can always guarantee that you’re going to be well taken care of when it comes to this agency."
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Jocelyn O'Mealia

February 23, 2024

5  out of  5 rating by Jocelyn O'Mealia
"Samantha has been great to work with! I needed to find new insurance coverage for our home and vehicles and Samantha was very polite, patient and helpful throughout the whole process. I was very pleased with the service received and happy I made the decision to make the switch for our family. Definitely feel like we are in good hands! ❤️"
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Trent Richardson

February 22, 2024

5  out of  5 rating by Trent Richardson
"Friendly staff that takes care of you and prompt on claims"
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John Hammock

February 22, 2024

5  out of  5 rating by John Hammock
"Samantha was very helpful in getting my policy started. She stayed with the process from start to finish. I am very satisfied. 2 👍🏻👍🏻 up.. Looking forward to being apart of the family.."
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Sandra Brown

February 22, 2024

5  out of  5 rating by Sandra Brown
"Carrington is such An Awesome young lady! She really helped me without hesitation! She has such a sweet spirit! She got the job done! She is asset to State Farm! Thanks again Sweetie!💕"
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Lataiga Porchia

February 21, 2024

5  out of  5 rating by Lataiga Porchia
"Carrington is always so helpful and willing to help me in any way that she can. I’m so grateful for her!!"
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Gail Goza

February 21, 2024

5  out of  5 rating by Gail Goza
"The best insurance company we have ever had. Melissa LaDuke is so easy to work with."
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adam swartz

February 21, 2024

5  out of  5 rating by adam swartz
"Fast friendly service"
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teka Thrower

February 21, 2024

5  out of  5 rating by teka Thrower
"It's always a good experience when I deal with this office"
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Sandy Smith

February 21, 2024

5  out of  5 rating by Sandy Smith
"Melissa was very helpful to me with my brother’s account after he passed away. So much so, I moved my auto and homeowners policies to State Farm."
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Abby Shearer

February 17, 2024

5  out of  5 rating by Abby Shearer
"Melissa was AMAZING!!!!!! Please give this wonderful woman a raise 🙏 ❤️ She deserves it!!!!!!"
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Mary Reeves

February 16, 2024

5  out of  5 rating by Mary Reeves
"Melissa was so much help! I really appreciate her time and help with an old lady. Thank you for being there when I needed you 🥰"
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Brenda Graves

February 6, 2024

5  out of  5 rating by Brenda Graves
"''Great staff and great rates!"
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Glenn Sims

January 2, 2024

5  out of  5 rating by Glenn Sims
"Excellent service. Melissa made changing my home owners insurance to State Farm quick and easy. Very knowledgeable in fully answering all questions. Great job!"
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Karla Williams

December 28, 2023

5  out of  5 rating by Karla Williams
"Friendly staff, My mom had passed and I needed to transfer policies and didn't know where to start, tried a different state farm office but they weren't very inviting, so I transferred everything to Betsy Thomas office and Samantha and Chelsea were very helpful and didn't mind answering questions....Customer Service skills go along way! So thankful to their office."
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Kelsey Statler

December 15, 2023

5  out of  5 rating by Kelsey Statler
"Great customer service very knowledgeable and caring!"